The Resident Service contract with Paprinsa includes the full responsibility for the maintenance business process targeting lower maintenance cost and a higher time efficiency. In order to capture the correct starting point in the preparation phase, the customer and Voith jointly conducted a number of deep investigations with main focus on current maintenance process, instituted HSE (safety, health and environmental) guidelines and the condition of the installations onsite. Based on the results, the project team commonly defined the project objectives and the improvement expectations. In this project Voith will do the maintenance management and take care of maintenance personnel demand. The project implementation started in January 2014.

“We are pleased to cooperate with Voith in creating a world-class operation at our Paprinsa site” commented Javier Farré, Managing Director. “The outsourcing of maintenance was decided after visiting other sites in Spain convincing us of the benefits, performance and customer satisfaction of Voith performance maintenance services, which will further contribute to our operational performance.”